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MyanTools
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Support

How to get help

MyanTools is operated by NAIDD. For support, account issues, policy questions, or correction requests, please contact us by email.

We can help with

  • Sign-in and account access issues
  • Bulk job, download, or file retention questions
  • Incorrect romanization or language tool behavior
  • Bug reports and technical issues
  • Policy, privacy, and account deletion questions
  • Attribution and acknowledgement corrections

Response expectations

When contacting support, include enough detail to help us investigate your issue.

  • Your device model and operating system version
  • The app feature you were using
  • Any error message you saw
  • Screenshots, if relevant and safe to share

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